top of page

FAQs

All You Wanted to Know And More

Will my insurance cover any prescription medicine I purchase?

Each insurance plan has a unique formulary of covered drugs. If a drug is not covered by your plan there is a formal process call a Prior authorization also known as a "PA". We can send a PA to your doctor and have them to submit a form requesting coverage of the medication. The insurance will then decide if they will cover the medication.

Can I buy generic brand prescriptions even though my doctor prescribed me a brand name medication?

Unless Brand is indicated by the doctor or not available in generic, we can always substitute a brand medication to generic.

How do I refill or order new prescriptions?

Sending refill request is easy. Simply give us a call or send it in by our Pharmacy App.

bottom of page